Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last Updated: March 2026
Introduction
St James Court Beach Resort is committed to protecting the privacy and personal information of our guests. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, make a reservation, or stay at our resort. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information when you make a reservation, check in, or use our services:
How We Use Your Information
The personal information we collect is used for the following purposes:
Process Reservations
To confirm, manage, and fulfil your room bookings and service requests.
Communicate About Bookings
To send booking confirmations, reminders, and important updates related to your stay.
Improve Our Services
To understand guest preferences and enhance the quality of our hospitality and amenities.
Legal Compliance
To comply with legal obligations, regulatory requirements, and government directives.
Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our systems use encryption and secure protocols to safeguard sensitive information such as payment details. While we strive to protect your personal data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand usage patterns. Cookies are small data files stored on your device that help us improve site functionality and personalise content. You may choose to disable cookies through your browser settings, though this may affect certain features of the website.
Third-Party Sharing
St James Court Beach Resort does not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:
Payment Processors: We share necessary transaction details with trusted payment gateway providers to process your payments securely.
Legal Authorities: We may disclose personal information when required by law, court order, or government regulation, or to protect the rights, safety, or property of the resort and its guests.
Guest ID Requirements
A valid government-issued photo ID is required at the time of check-in for all guests. Accepted forms of identification include:
Foreign nationals are required to present a valid passport along with a current visa at the time of check-in, as mandated by government regulations.
Data Retention
We retain personal data for the duration required by applicable laws, regulatory requirements, and legitimate business purposes. Guest records, including booking history and identification details, are maintained in accordance with hospitality industry standards and government mandates. Once the retention period expires, personal data is securely deleted or anonymised.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us using the details provided below.
We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. Please note that certain data may need to be retained for legal or regulatory compliance even after a deletion request.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Phone: 0413 2655 174